HR’s role in the organisation of the future


The COVID-19 pandemic has changed the way much is done in the world – and probably for the long term. But it has also provided a platform for HR to demonstrate its value in serving the business and supporting its workforce. Is your organisation embracing the change?



Travel and expense management

Becoming a strategic partner

The HR leader of the future must be commercial. They must deeply understand the drivers of business performance, from costs and services to customer behaviour. They are expected to make an equal contribution to business outcomes alongside other business leaders by:

delivering business transformation

contributing change management expertise

changing the company culture

understanding and shaping power dynamics

and beyond.

This transformation is accelerating as a direct result of the COVID-19 pandemic. Failing to embrace the change means falling behind.

Discover what CEOs expect from HR

Do you know what to do differently in order to meet the needs of the CEO – and become the partner-in-transformation that digital-age companies require to survive? Refresh your memory – or learn something new – in our handy infographic.

Get the infographic